Review Details

I HAD AN UNFORTUNATE INCIDENT RESULTING IN AN UNEXPECTED VISIT TO SERPENTINI IN MEDINA. MY DRIVER SIDE FRONT TIRE WAS LOW AT 25PSI & UPON REVIEW, I NOTICED A BOLT LODGED IN THE CENTER OF IT. I ARRIVED AT SERPENTINI & RISE' IMMEDIATELY MET ME & ASKED WHAT SHE CAN DO FOR ME. I SHOWED HER THE TIRE & WITHOUT HESITATION, SHE ADVISED ME THEY CAN TAKE CARE OF IT. I THEN NOTICED I WAS SLIGHTLY OVERDUE FOR AN OIL CHANGE BY ABOUT 500 MILES OR SO. ONCE AGAIN, WITHOUT HESITATION, SHE CHECKED SCHEDULING - ASKED A SERVICE TECH, & STATED "SURE, WE CAN TAKE CARE OF THAT AS WELL!!!! AWESOME EXPERIENCE...SHE SHOULD BE COMMENDED FOR HER ATTENTION TO SERVICE & CUSTOMER SUPPORT.