We bought our last new car from when the dealership was O���Brien. Took this same car to Serpintini for service. It appears they are continuing with the same cleanliness, efficiency , friendliness and quality of service. Looking forward to the next new car purchase there.
I was called by Serpentini and told that I had one free oil change left if I scheduled by the end of the month. I scheduled the appointment with the person who called. I was told when I arrived that I was not eligible for a free oil change. Can���t believe I fell for that
I thought my deal was solid, but I had to return my car after a week of driving the vehicle. They were accommodating, but this has never happened to me before. There was miscommunication between the bank and the dealership.
Had service done and disappointed with the six point rotation leaving the crud on the rims and I was shocked since the bright shiny rims is what I expected not mud and grime. I wish I would���ve been warned as I felt ill when I first saw my truck.
The staff members were friendly, courteous and helpful. I was greeted by Marissa when I walked into the store. She was extremely helpful and kind. She was also very professional and answered all my questions. The store was very nice.
My vehicle needed service for an intermittent warning light on the instrument panel , the service department was able to schedule a time that fit my schedule and give me an estimate of total repair time and service, I was given the option to wait for my vehicle or return after completion, I waited in the service area while my grandson played in a designated sanitized children���s play area but not for long as we were able to drive out in less time than the original estimate with a free car wash. Thank You!