Customer Reviews

N/A

Took a:long time with no updates

great

The service advisor, Annette, was so pleasant and polite. They couldn���t locate my locking tire nut lug. They removed things from the center compartment Looking for it and didn���t put anything back? The locking nut was under the rear seat compartment

efficient, thorough, friendly...solution was left open-ended. needed repair to sun-roof water barrier and can't know the results until subjected to a heavy rain.

Pretty sure you used the worst oil possible. How do I change my oil and my MPG drop another 2 gallons? Ive had nothing but horrible experiences with this dealership and I wish I would of stayed with the truck I saw in Strongsville. Whatta shame

Awesome service and loaner provided

Amazing

Felt very comfortable from the start Jerry was a nice professional gentleman to greet my question about a Silverado and he led me to Tim s. Who was more knowledgeable about the vehicle I wanted then any salesman I���ve ever been around which made the entire experience so much better then on to finance I was a tough situation credit wise but tanika never gave up and ended up getting me a better rate then I had thought possible I will be recommending this dealer and Tim to my friends and family as well as if my first time ownership of a new Chevy truck goes great I plan on being back in a few years to get a 2500

every step of the way was great. Love the car.

You all took great care of me and went above and beyond to ensure my vehicle was fixed! Thank you!

The service was fine. What I was not happy with is that your most of your staff and customers were not wearing a mask during a pandemic. Will not vist this location no time soon.

There was no pressure just did what I asked and let me know what was recommended

Marissa Jenkins was outstanding and just an all around amazing salesperson. She truly made the experience simplistic and enjoyable, which is usually hard to do when buying a car.

The dealership made it safe and easy to test drive the car I felt comfortable going in

I arrived 20 minutes before my appointment time but they started working on my vehicle right away. Jim Szekeres, the Service Adviser, was very helpful and friendly. I was pleased with my visit and will return again to Serpentini Chevrolet of Medina.

Mike Vincent is always great to deal with!

Slo

It was clean. Surprise to see employees not wearing a mask. All customers were.

The entire experience while being there was fantastic. It was only that the work done wan't up to snuff. I have to bring the car back.