733 Reviews Found
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Serpentini Chevrolet Of Medina and we hope to see you again.
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Serpentini Chevrolet Of Medina and we hope to see you again.
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Confirmed Service Customer
Prompt, friendly, courteous service. Thorough and knowledgeable techs.
Jennie A.
MEDINA
Business Response
Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
The service department is always a big help regardless of the individual but Christian is always our go to person. He makes the time be simple and helpful and takes the time to explain everything going on and follow ups with what is going on.
Lisa H.
MEDINA
Business Response
Hello, we're glad everything was completed quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.
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Confirmed Sales Customer
I worked with Tim to purchase my new lease. He was very kind and informative. He was never pushy. He answered all my questions and ran me through all my options to make the best choice possible. The finance manager Tanika was wonderful as well. I knew exactly what I was signing and was never confused. Overall an amazing experience and will definitely be doing more business there and telling other people to do business with them as well.
Katelyn S.
GRAFTON
Business Response
Hi, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
It was a pleasure working with all of the team at Serpentini Chevrolet Of Medina. Everyone took their time to understand what it is was that we were looking for in our new vehicle. Mattie was really great to work with and made the entire process a great experience. Thank you for the great customer service!
Joseph D.
MEDINA
Business Response
Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
Was the fastest I ever spent in the dealership to go home with a car all in the same day. Was nice not wasting 7 hours of my day sitting in there thanks for everything
Laura L.
MEDINA
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Got an oil change and a coolant flush everything went smooth and fast and customer service was great while my car was getting worked on
Frank B.
WADSWORTH
Business Response
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
We are satisfied with your service. However you were not able to find the tirelock this time.
Renate E.
BRUNSWICK
Business Response
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Serpentini Chevrolet Of Medina and we hope to see you again soon!
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Confirmed Service Customer
Annette and Tony are great! Their customer service is stellar!
Angelcake M.
MEDINA
Business Response
Hi, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Serpentini Chevrolet Of Medina and we hope to see you again.
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Confirmed Sales Customer
Awesome, easy to deal with. Very happy with my purchase!!
Jeffrey M.
MEDINA
Business Response
Hi, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing Serpentini Chevrolet Of Medina and we hope to see you again.
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Confirmed Sales Customer
My sale lady Erin Hejny is awesome I have bough from her before. Things went smooth and met my price range on payment. I just hope the service in the future is just as good when I need work on my truck
Aaron G.
WADSWORTH
Business Response
Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Hi, we are so happy to read such a great review about Serpentini Chevrolet Of Medina! We can't wait to see you again, have a great day.
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Confirmed Service Customer
This is the second car we have purchased from Serpentini. They are great to work with.
Jessica L.
JEROMESVILLE
Business Response
Wow, it's experiences like yours that really keep us motivated! We can't wait to see you again, have a great day.
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Confirmed Service Customer
I���m just happy that I can bring my truck in and have confidence that it is in the bus care. You guys do a great job
Jeremy B.
MEDINA
Business Response
Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.
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Confirmed Service Customer
On time with work, fabulous looking work space, all kinds of high tech stuff.
Doug Z.
MEDINA
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Serpentini Chevrolet Of Medina and we hope to see you again.
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Confirmed Service Customer
I came in with a stuck tailgate lock. I suspected the mechanism was caught and just needed to be freed and lubricated. I was told instead that the latches were bad and were going to need to be replaced at $437 plus labor and that it would take several days to get the parts. I was charged $150 for this diagnosis. I didn't have the time to do this and was not convinced this was correct. I took the vehicle to a local body shop who were able to free and lubricate the mechanism for under $100 service charge in under two hours which is significantly cheaper than what I paid for the service call at your shop that got me misinformation and a car wash. I am now second guessing a few rather expensive major repairs I have had done at your dealership service center. While I had purchased my vehicle at Pat O'Brien and previously bought vehicles at the location when it was Galluci, you bought this location and I kept coming. I won't be doing any business there or with this dealership in the future. $150 for misinformation and a car wash is unacceptable
Mell C.
HINCKLEY
Business Response
Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to address your concerns. Please reach out to us directly at (440) 249-4236 when you have a chance. Thank you, and we look forward to hearing from you. Take care!
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Confirmed Service Customer
It was very easy and pleasant. A very good experience
Jon H.
MEDINA
Business Response
Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!