305 Reviews Found
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Confirmed Service Customer
Had to bring my car back to repair a brake assist problem that I paid $500. To have repaired just two weeks prior. This 2nd attempt cost me an additional $200.
Paul M.
MEDINA
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Confirmed Sales Customer
I have bought here before and been happy. So I bought again and I am still happy.
Gary B.
BRUNSWICK
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Confirmed Sales Customer
Mike Gruber helped me to the very end and never gave up on me. I truly appreciate the effort
Derek C.
LITCHFIELD
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Confirmed Service Customer
Clint fixed my auto lock! Another man fixed (cleaned) my steering wheel while the oil was getting changed. No extra charge!!! And I feel like my 2 year old car is new again!! Thank you!
Sheryl N.
WELLINGTON
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Confirmed Service Customer
I brought my vehicle in for an oil change and diagnostic for my backing camera. I was told it needed replaced at a $600 cost and it was not under warranty. I declined. It started working again after I went over railroad tracks. This tells me two things. It was a loose connection with the wire to the camera and the tech charged me $149.95 for work that was not even performed on the vehicle. If a diagnostic was performed, I would not have been told that the camera needed replaced.
James R.
MEDINA
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Confirmed Sales Customer
Easy, low-stress and painless. Worked with Aidan P and he was fantastic.
Jesse P.
GRAFTON
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Confirmed Service Customer
Write up guy and tech were very helpful. Because of the particular problem, torque converter shutter on my Colorado, I am requesting reimbursement from GM. My only issue with Serpentine is I was up charged 3% for using a credit card.I saw no notice posted. Do you want customers to pay in cash?
Jane N.
MEDINA
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Confirmed Sales Customer
Sydney did a great job from finding the car we wanted to doing all of the closing work in a t imely and efficient manner. It was a pleasure to work with her and everyone at the dealership.
John S.
MEDINA
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Confirmed Sales Customer
The salesman was very nice professional. He did a great job. I bought two cars from him in one day And I would recommend him to anyone
Jamie C.
MEDINA
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Confirmed Sales Customer
We had another outstanding experience with Mike Vincent. We will be back!
David D.
VALLEY CITY
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Confirmed Service Customer
great dealership have bought two malibu from same sales person great place to do business
Willis W.
MANSFIELD
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Confirmed Service Customer
only reason it wasnt 5 stars is having to pay more than my rent (1750$) to fix a fan and a fuse box is kinda nuts. also.. Why didnt the fuses blow instead of developing a short in the fuse block. that makes no sense.
Travis H.
VALLEY CITY
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Confirmed Service Customer
Greeted immediately. Very friendly. I was in and out in no time!
Michelle M.
MEDINA