Customer Reviews

Working with Michael Vincent was and always is a positive experience. Excellent job Mike!

Always pleasant and very pleased with their service.

Patricia has done an amazing job with help with all my vehicles. Very personal and I appreciate her help.

Great timely effective service

Scheduling was simple and convenient. Staff was friendly and helpful. Repair was quick.

The service that I had was done correctly the first time.

Good friendly

EVERYTHING went better this time than my previous experience with my 2014 Captiva. A lot of new faces in Service Adviser area, probably for a good reason and the changes made for a much better experience.

Even without an appointment I was taken care quickly

Considerate of time as we were waiting on vehicle. Courteous, waiting area clean inviting. Overall a good experience while waiting on the vehicle.

Very nice folks, answer all my questions professionally

The Best

N/a

excellent service

Great service

Pleasant experience but seemed to take a long time. I was the only customer there and the process took over 3 hours.

Ok

I had just a simple oil change done at the time of my service! It always is the best service you can get anywhere. I live closer to the Westlake one but always drive out to the Medina Location just because I love it there so much! Every time I go in for service or anything at all I always get the greatest service! Keep up the great work

Vehicle was in for routine oil change/tire rotation, and technician discord a tear in the outer wall of the right rear tire. Spouse brought vehicle home, and it was agreed that the tire should be replaced. The vehicle was brought back to the dealership the following day, and a new replacement tire was installed

Marissa was wonderful and our experience was everything you could hope for.