Confirmed Sales Customer
We have bought 2 vehicles now from your dealership. When we arrived to test drive for our 2nd vehicle Syndney was busy with another customer so she had Tim help us. We went on a test drvie with him for one vehicle and he was not very professional we walked that evening but Syndney kept in touch with us via text. We ended up coming back since Syndney had found a truck my husband was interested in test driving and we ended up purchasing. We don't feel that Syndney should of had to split with Tim our vehicle sale since he didn't do any of the leg work ! I recommend if you go to Serpentini Medina you ask for Syndney she is very professional and has Excellent Customer Service Skills!
Kenneth H.
SPENCER,
OH
Business Response
Was this review helpful?
Other reviews that may be helpful
Confirmed Sales Customer
Could have saved both of us some time by cutting out the theatrics of pretending to goto the back for approval.
Confirmed Sales Customer
Great experience, would definitely come back to buy a vehicle.