Review Details

I'd like to first say that Erin was phenomenal. She was a very friendly and professional sales rep, and she worked with me to get the car close to my price range. The dealership was also very clean and welcoming. I had no issues with anyone that I worked with. The thing keeping me from giving 5 stars and a 10 out of 10 recommendation can be blamed on marketing/advertising. I bought a "loaner" car, and when I walked in, I was under the impression that is why it was marked down. Unfortunately, while working on the monthly pricing I was made aware that the car can be sold for the advertised price, or for the advertised APR. I was able to confirm this on the website while they were working on a monthly payment for me. I understand why this might be the situation, but I feel like it needs to be made clearer on the website. Buying a car to me is not a fun experience, and it becomes a lot more difficult when you find out you're paying about $50-75 more per month than you had originally planned when you walked into the dealership. Could this have been avoided by investigating deeper? Yes, but it doesn't make it any less frustrating. Overall I am happy. Everyone worked with me as much as they could, and given the situation, I probably made the right choice.