There are 2 reasons: 1) It took over 2 hours for a scheduled oil change i showed up 5 mins ealy for. 2) The service tech that drove my truck around when the service was completed was yanking on my side mirrors to unfold them. Before i could stop him there was a loud crack pop sound. My side mirrors are electric. I hit the button and put the other mirror out. So i have a new 2021 silverado 2500 and the service tech possibly broke something in my mirror. Not happy to say the least.
Thank you for reaching out to us. We regret to hear about the situation you have described. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (440) 249-4236 so we can work towards a resolution.