When I first made contact with Jerry the manager he scheduled me an appointment that was convenient for me (I didn���t feel pushed or pressured). The day I arrived at the dealership I was greeted by Erin Doyle my sales lady who patiently listened to my interest and explained a few options. Erin then showed me what she thought I was looking for an inexpensive, reliable and safe vehicle for my daughter (who just started driving) and family car to make trips in. The 2020 Chevy Trax although is a little smaller than the 2015 Chevy Equinox I traded in with its rebates was perfect for my budget. So far we have loved it, our first family trip was to get ice cream. We are planning a trip to Myrtle Beach South Carolina next week and I truly can���t wait to see how much fuel we save. Thank You so much to Erin who worked very hard to listen and find me the best financial deal she could. My experience from my 1st internet Connection with Jerry , to Erin and finally Tanika the finance manager was nothing less then professional and courteous.